Year End Trading, Christmas Delivery & Shipping Dates
Our online stores will be open for the entire holiday period. Please however note that whilst our online stores will be open our offices, retail store, collection facility and customer contact centre will be closed on certain days.
Retail Store and order collection opening days
Our retail store and order collection facility will be closed on the below dates and will reopen on Tuesday 2 January 2024.
Closed Thursday 21 December 2023 till Tuesday 2 January 2024.
Pre Christmas Delivery
We cannot guarentee delivery before Christmas for all orders placed after Thursday 7 December 2023. Due to the time of the year the couriers are under pressure and parcels will take up to 10 working days longer to be delivered.
Telephonic Support
We will not be offering Telephonic / WhatsApp support from Friday 15 December to Tuesday 2 January 2024. Please email seeds@seedsforafrica.co.za during this period for any queries. Please keep in mind that responses may take several days as we will have a backlog of queries and are not monitoring emails over the holiday period.
Email Support
We will not been offering email support from Thursday 21 December to Tuesday 2 January 2024 all dates inclusive. Please keep in mind that responses may take several days as we will have a backlog of queries and are not monitoring emails over the holiday period.
Offices Closed
Thursday 21 December 2023 to Tuesday 2 January 2024.
Please note the following shipping dates will apply over the holiday period :
Guaranteed pre Christmas delivery only applies to orders with cleared payments by 11am on Thursday 7 December 2023.
Orders with cleared payments by 9am on Thursday 14 December 2023 will be shipped by Tuesday 19 December 2023.
Orders with cleared payments (funds reflecting in our bank account (regrettably we cannot accept proof of payment as a confirmed payment) by 9am on Wednesday 20 December 2023 will be shipped on Thursday 21 December 2023.
Orders with cleared payments between 9am on Wednesday 21 December 2023 and 9am on Tuesday 2 January 2024 will be shipped between Tuesday 2 January 2024 and Thursday 4 January 2024.
Thereafter normal shipping days apply.
