Black Friday Promotion 21 - 23 November 2018
20% off everything!
As a token of thanks for your support we are doing a site wide discount of 20% off everything from now till midnight on Friday 23 November 2018. Get your orders in fast as the discount ends at midnight on Friday 23 November 2018.
Terms & Conditions
1) Applies to items that are in stock only.
2) Applies to orders placed online from now till midnight on Friday 23 November 2018 South African time.
3) The discount applies to online orders only. The discount does not apply to custom orders. Email orders and telephonic orders will not be accepted over the black Friday sale period. The discount will not apply to any item that cannot be purchased on our online store.
4) Applies to orders that are fully paid by midnight on Friday 23 November 2018 only. Seeds for Africa reserve the right to cancel or rescind the discount on any orders that are not fully paid on Friday 23 November 2018.
5) This discount cannot be used in conjunction with any other discounts or current promotions.
6) Times listed are South African Standard Times.
7) Discount does not apply to courier / shipping charges.
8) Due to the high volume of orders experienced on sale days, same day dispatch does not apply. Please allow up to 4 working days for your order to be processed.
9) Due to the extreme pressure the couriers are under over the Black Friday period, please allow up to 10 working days for delivery of your parcel.
10) All prices on the website will be discounted for the sale period.
11) Errors and Omissions Excepted.
CUSTOMER SERVICE OVER SALE PERIOD
No Telephone Support
Our customer services team won’t be taking any phone calls from customers over this period (21-27 November 2018). Through extensive experience, we're found that handling support queries via email is the most efficient and effective channel. By temporarily disabling phone calls during this high volume period, we will increase the number of support tickets we can deal with, offering an overall better service level to all customers. Please contact us at firstname.lastname@example.org
No Custom Orders, Email Orders, Telephonic Orders
Any email or custom orders received over this period will be processed after Tuesday 27 November 2018. Per the terms and conditions indicated the discount will not apply to these orders.
Extended parcel processing times and delivery periods
Due to the high volume of orders experienced on sale days, same day dispatch does not apply. Please allow up to 5 working days for your order to be processed. Due to the extreme pressure the couriers are under over the Black Friday period, please allow up to 10 working days from the date of dispatch for delivery of your parcel.
These temporary measures will ensure that our customer services team runs as efficiently as possible during what is expected to be an unusually busy time. Although we aim to attend to all queries as quickly as possible, responses to customer queries may take longer than normal and we ask for your patience at this time.