15% off everything!
As a token of thanks for your support over the past year we are doing a site wide discount of 15% off everything from 3pm on Monday 22 November 2021 till 23.59 on Monday 29 November 2021. Get your orders in fast as the discount ends at midnight on Monday 29 November 2021.
Terms & Conditions
1) Applies to items that are in stock only.
2) Applies to orders placed between 3pm on Monday 22 November 2021 till 23.59 on Monday 29 November 2021.
3) The discount applies to online orders only. The discount does not apply to custom orders. Email orders and telephonic orders will not be accepted over the black Friday sale period. The discount will not apply to any item that cannot be purchased on our online store.
4) Applies to orders that are fully paid by midnight on Monday 29 November 2021 only. Seeds for Africa reserve the right to cancel or rescind the discount on any orders that are not fully paid on Monday 29 November 2021.
5) This discount cannot be used in conjunction with any other discounts or current promotions.
6) Times listed are South African Standard Times.
7) Discount does not apply to courier / shipping charges.
8) Due to the high volume of orders experienced on sale days, same day dispatch does not apply. Please allow up to 7 working days for your order to be processed.
9) Due to the extreme pressure the couriers are under over the Black Friday period, please allow up to 10 working days from dispatch date for delivery of your parcel.
10) The discount will be automatically calculated and applied at checkout.
11) Errors and Omissions Excepted.
CUSTOMER SERVICE OVER SALE PERIOD
In order to process orders as fast and efficiently as possible our retail store will be closed over the sale period - 23 November till 29 November and will reopen on Tuesday 30 November 2021.
We will be processing orders for collection over the sale period. Please however note that you should not come to collect your order till you have received a notification to do so.
No Telephone or Whatsapp Support
Our customer services team won’t be taking any phone calls from customers over this period (23 November 2021 till 3 December 2021). Through extensive experience, we've found that handling support queries via email is the most efficient and effective channel. By temporarily disabling phone calls during this high volume period, we will increase the number of support tickets we can deal with, offering an overall better service level to all customers. Please contact us at email@example.com
No Custom Orders, Email Orders, Whatsapp Orders, Telephonic Orders
Any email or custom orders received over this period will be processed after Monday 6 December 2021. Per the terms and conditions indicated the discount will not apply to these orders.
Extended parcel processing times and delivery periods
Due to the high volume of orders experienced on sale days, same day dispatch does not apply. Please allow up to 7 working days for your order to be processed and dispatched. Due to the extreme pressure the couriers are under over the Black Friday period, please allow up to 10 working days from the date of dispatch for delivery of your parcel.
These temporary measures will ensure that our customer services team runs as efficiently as possible during what is expected to be an unusually busy time. Although we aim to attend to all queries as quickly as possible, responses to customer queries may take longer than normal and we ask for your patience at this time.